FSP Tracking System – Support
Please follow the steps below when you encounter a problem with FSP.
  1. Ask your co-workers if they have experienced the problem before and what they did to resolve it. If the problem is ESF related, check with your district ESF contact.
  2. If you are a licensee check with your district FSP coordinator, if appropriate.
  3. Contact your regional FSP expert, if one exists.
  4. Contact the Business Application Service Section (BASS). Please include the application name somewhere in the subject line so it will be sorted into the appropriate help folder. The BASS may be contacted at:

Phone: (250) 952-6801
Email: nrsenquiries@gov.bc.ca